https://ccsu.makekb.com/ https://ccsu.makekb.com/entry/132/ Technology Support Center (formerly the IT Help Desk) The Technology Support Center serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between... Fri, 31 Jul 2026 10:01:54 -0400 https://ccsu.makekb.com/entry/155/ Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the ability to work together and share information via... Fri, 31 Jul 2026 09:57:24 -0400 https://ccsu.makekb.com/entry/80/ Blackboard Collaborate Ultra is a web conferencing app similar to Microsoft Teams and Zoom. It is the recommended web conferencing app due to its integrations with Blackboard Learn, which make it easier for you and your students to meet online. ... Fri, 31 Jul 2026 09:56:56 -0400 https://ccsu.makekb.com/entry/223/ These documents contain Blackboard Ultra specific information regarding Honorlock. This step-by-step guide will show you how to add Honorlock to your course. Honorlock Faculty Guide View Honorlock Results Create a Practice Assessment Create... Mon, 29 Jun 2026 11:51:06 -0400 https://ccsu.makekb.com/entry/123/ In August 2023, a new version of LanSchool was installed. This new version is called LanSchool Air and is access via a website, rather than locally. The class management software enables instructors to access students' computers in order to monitor... Mon, 29 Jun 2026 11:42:24 -0400 https://ccsu.makekb.com/entry/88/ This tool is used to provide online student opinion surveys in replace of traditional paper/Scantron surveys. CoursEval is designed to provide statistical data to support faculty performance review and assessments that will improve course delivery.... Mon, 29 Jun 2026 11:26:30 -0400 https://ccsu.makekb.com/entry/227/ Embedding Kaltura Media in an Ultra Course: This guide will teach you how to embed media from Kaltura into your Ultra course. Adding the Media Gallery (LTI) to an Ultra Course: The Kaltura Media Gallery (LTI) tool is used to create a course media... Mon, 29 Jun 2026 11:19:06 -0400 https://ccsu.makekb.com/entry/191/ Accessibility Tools Overview To help faculty learn how to make their course materials more accessible to students, we have created a short video covering the accessibility tools available in Blackboard, Kaltura, and Microsoft Office. ... Mon, 29 Jun 2026 11:01:20 -0400 https://ccsu.makekb.com/entry/213/ Process for Course Shell Retention on Blackboard Learn, Central’s Learning Management System (LMS) The CTI has collaborated with the Information Technology Committee to define the length of time academic course shells will be retained on... Mon, 29 Jun 2026 10:08:58 -0400 https://ccsu.makekb.com/entry/225/ Having problems finding a course in Blackboard? It may be the filtering. Read our How-to Guide on Course List Filtering. Mon, 29 Jun 2026 09:44:45 -0400