Central CT State University IT and CTI Self Help/Knowledgebase

WebEx

Article ID: 100
Last updated: 7 Aug, 2023

WebEx is an online conferencing tool that enables faculty and staff to meet with students or colleagues from anywhere Internet access is available. It allows users to collaborate with others online, attend or host meetings, and share data, presentations, online demonstrations, etc. Faculty can use WebEx to bring guest speakers into their classrooms, hold virtual office hours, provide one-on-one or group tutorials, participate in committee work and much more. WebEx lectures or meetings can easily be recorded, and the video files can then be uploaded into Blackboard courses. 

How to Access:

To initiate a WebEx meeting, navigate to the CCSU WebEx web site at https://ccsu.webex.com/ and log in with your CCSU WebEx account (see below if you do not have an account).

To join a meeting, use the Join Meeting button in the email (or calendar invite) you received. 

WebEx can run completely via a web browser (Chrome is the preferred browser for all computers). On CCSU-owned computers, the latest version of the WebEx Meetings Desktop app may be installed via Software Center (Windows) or Jamf Self-Service (Mac).

How to Request:

Faculty and Staff need a WebEx account to host meeting. Student accounts are not available; students do not need a WebEx account to join a meeting.

Faculty/Staff instructions to request a new account:

  1. Navigate to the CCSU WebEx web site.
  2. Click on the Sign In button. 
  3. Under "I do not have an account:" click on the Sign Up button.
  4. Complete the online request form with your first and last name, CCSU email address, and the access you are requesting (Meeting Center and/or Training Center).
  5. Type the verification code, then click on the Sign Up Now button. 
  6. You will receive a series of emails to confirm your account and set a password.

Additional Information:

  • Your CCSU WebEx account is separate from your BlueNet account. Your username is typically the first part of your CCSU email address without the @ccsu.edu. If you forget your username, go the CCSU WebEx web site and click on the "forgot your username" link. You will receive an email with your username.
  • To reset your password, visit CCSU WebEx web site and click on the "forgot your password" link. You will receive an email with a link to reset the password.
  • If you lock your account due to invalid password attempts, it will automatically unlock after 10 minutes.
  • If your account is disabled, email the IT Help Desk at techsupport@ccsu.edu to request to have re-enabled.
  • Bandwidth/Connection Information
  • Test Meeting - use to test a meeting and ensure audio/video working properly
  • Network Test - use to test your network connection to WebEx servers
  • Audio Troubleshooting
  • Video Troubleshooting


WebEx Meetings

General:

Students - How to Join a WebEx Meeting

Change or Blur Background

How to Schedule a Meeting

Start a WebEx Meeting

View a WebEx Recording

Upload WebEx Recordings onto Blackboard

Share WebEx Meeting Link to Blackboard

Attendance Reports

How To Videos for Students

Install WebEx on a Personal or Campus Computer

WebEx Host Controls

Breakout Groups:

Overview of Breakout Sessions

Create Breakout Groups

Preassign Participants to Breakout Sessions

Add, Rename, or Delete a Breakout Session

Move or Exchange Attendees in Breakout Sessions

Remove a Participant from a Breakout Session

Ask All Participants to Return to the Main Meeting

End All Breakout Sessions

Join or Leave a Breakout Session

Ask for Help During a Breakout Session

Broadcast a Message to Breakout Sessions


WebEx Training Center

The Training Center is great for holding training sessions and classes. You can deliver highly interactive and effective online training using whiteboards and breakout sessions.

For more Information on how to use WebEx Training Center, click here.

Article ID: 100
Last updated: 7 Aug, 2023
Revision: 15
Access: Public
Views: 610
Comments: 0
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