News
Checklist for new employees
29 Dec, 2023
Here is a great resource for preparing for a new employee. Please note: it can take up to two weeks depending on the time of year to get a computer set up so please start this process as early as...
Contact the CCSU IT Help Desk for all IT Support Issues and Questions - Phone: (860)832-1720 or techsupport@ccsu.edu .
10 Jul, 2023
https://itrequests.ccsu.edu - here you can request many things, ranging from requesting a new computer (for employees), a student loaner laptop, or merging courses in Blackboard Learn (faculty).
Featured Articles
Webex Telephone System
Getting Started On August 16th, 2024, Central is transitioning to the Webex phone system. All phones will be remotely switched from the old service to the new Webex service, without needing user...
30 Aug, 2024
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Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022
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IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
21 Jul, 2023
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Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
26 Jul, 2023
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Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
17 Jun, 2024
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Residence Hall Network (ResNet) - Wireless and Wired Access
Every room in our residence halls is equipped with high-speed wireless Internet access. We have 2 wireless networks: ccsu-bluenet is the wireless network for your computer, Chromebook, and mobile...
28 Aug, 2023
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Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
22 Aug, 2023
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Microsoft Software (Microsoft Office 365 and Windows)
We have a Microsoft Campus Agreement for a variety of Microsoft products including Office (Word, Excel, PowerPoint, Outlook, Publisher, Access), Project, Visio, Visual Studio.Net, and the Windows...
22 Aug, 2023
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Recent Articles
FeedbackFruits
What is FeedbackFruits? FeedbackFruits is a robust assessment and feedback tool suite that can facilitate individual or group oriented student-to-student, student-to-content, and...
1 Oct, 2024
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Creating an ACUE Account
ACUE Learning Lab AI Series Courses: Creating a ACUE Learning Lab account is the only way to access the AI Series courses. There are 4 courses in the AI Series. There are additional courses as part...
26 Sep, 2024
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Course Removal Process
Process for Course Shell Retention on Blackboard Learn, Central’s Learning Management System (LMS) The CTI has collaborated with the Information Technology Committee to define the length of time...
25 Sep, 2024
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Managing Your Content
These documents can help with moving and copying content in your courses. Content can be moved or copied within a course or from one course to another. Managing Content Within a Course: Copy...
10 Sep, 2024
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Microsoft OneDrive
OneDrive is online file storage that is included in your Office 365 account. The features of OneDrive include: Active students, faculty, and staff get 1 TB (terabyte) of data storage Inactive...
4 Sep, 2024
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