Central CT State University IT and CTI Self Help/Knowledgebase
News
Checklist for new employees
29 Dec, 2023
Here is a great resource for preparing for a new employee. Please note: it can take up to two weeks depending on the time of year to get a computer set up so please start this process as early as...
Contact the CCSU IT Help Desk for all IT Support Issues and Questions - Phone: (860)832-1720 or techsupport@ccsu.edu .
10 Jul, 2023
https://itrequests.ccsu.edu - here you can request many things, ranging from requesting a new computer (for employees), a student loaner laptop, or merging courses in Blackboard Learn (faculty).

Featured Articles
Webex Telephone System
Getting Started On August 16th, 2024, Central is transitioning to the Webex phone system. All phones will be remotely switched from the old service to the new Webex service, without needing user...
30 Aug, 2024 Comments: 0
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022 Comments: 0
IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
21 Jul, 2023 Comments: 0

Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
26 Jul, 2023 Comments: 0
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
10 Jan, 2025 Comments: 0
Residence Hall Network (ResNet) - Wireless and Wired Access
Every room in our residence halls is equipped with high-speed wireless Internet access. We have 2 wireless networks: ccsu-bluenet is the wireless network for your computer, Chromebook, and mobile...
28 Aug, 2023 Comments: 0
Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
22 Aug, 2023 Comments: 0
Microsoft Software (Microsoft Office 365 and Windows)
We have a Microsoft Campus Agreement for a variety of Microsoft products including Office (Word, Excel, PowerPoint, Outlook, Publisher, Access), Project, Visio, Visual Studio.Net, and the Windows...
22 Aug, 2023 Comments: 0


Recent Articles
Accessibility
Ally is a separate product integrated within Blackboard with the purpose of checking course materials to ensure they meet Web Content Accessibility Guidelines. Ally Starter Guide Kaltura Capture...
13 Jan, 2025 Comments: 0
Wolfram Mathematica Software
Wolfram Mathematica is a symbolic mathematical computation program, sometimes called a computer algebra program, used in many scientific, engineering, mathematical, and computing fields. How to...
13 Jan, 2025 Comments: 0
Modeler Software (IBM SPSS)
Modeler is a data mining and text analytics software application from IBM. It is used to build predictive models and conduct other analytic tasks. It has a visual interface which allows users to...
13 Jan, 2025 Comments: 0
WebCentral-Banner Web (Self-Service Banner)
WebCentral-Banner Web is the online administration system for CCSU. From WebCentral-Banner Web all Blue Chip cardholders can deposit to their accounts. Faculty can access class rosters, student...
13 Jan, 2025 Comments: 0
Minitab Software
Minitab is a statistical analysis program that automates calculations and the creation of graphs, allowing the user to focus more on the analysis of data and the interpretation of results. Access: ...
10 Jan, 2025 Comments: 0