News
Checklist for new employees
29 Dec, 2023
Here is a great resource for preparing for a new employee. Please note: it can take up to two weeks depending on the time of year to get a computer set up so please start this process as early as...
Contact the CCSU IT Help Desk for all IT Support Issues and Questions - Phone: (860)832-1720 or techsupport@ccsu.edu .
10 Jul, 2023
https://itrequests.ccsu.edu - here you can request many things, ranging from requesting a new computer (for employees), a student loaner laptop, or merging courses in Blackboard Learn (faculty).
Featured Articles
Webex Telephone System
Getting Started On August 16th, 2024, Central is transitioning to the Webex phone system. All phones will be remotely switched from the old service to the new Webex service, without needing user...
30 Aug, 2024
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Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022
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IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
21 Jul, 2023
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Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
26 Jul, 2023
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Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
10 Jan, 2025
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Residence Hall Network (ResNet) - Wireless and Wired Access
Every room in our residence halls is equipped with high-speed wireless Internet access. We have 2 wireless networks: ccsu-bluenet is the wireless network for your computer, Chromebook, and mobile...
28 Aug, 2023
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Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
22 Aug, 2023
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Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
16 Aug, 2023
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Recent Articles
CTI Workshops
We are excited to introduce a new way to sign up for Blackboard workshops through Microsoft Bookings! This method will also be used for various other workshops including Kaltura, Honorlock, and...
13 Feb, 2025
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HyFlex - Teach HyFlex with Collaborate or Teams
HyFlex classes allow students to attend either in person or remotely. HyFlex classrooms contain equipment to assist in teaching a HyFlex course. Collaborate versus Teams HyFlex Comparison Grid ...
11 Feb, 2025
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FACULTY NEW TO BLACKBOARD? START HERE.
Blackboard Learn is an application used to facilitate teaching online. It allows you to post announcements, assignments, create tests, and more. We suggest looking at Blackboard’s official Getting...
11 Feb, 2025
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Blackboard Ultra
Blackboard Ultra Transition Program, Spring 2025 - Spring 2026 The transition plan provides faculty with an opportunity to explore the modernized Ultra Course View, featuring an intuitive...
22 Jan, 2025
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Accessibility
Ally is a separate product integrated within Blackboard with the purpose of checking course materials to ensure they meet Web Content Accessibility Guidelines. Ally Starter Guide Kaltura Capture...
13 Jan, 2025
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