Central CT State University IT and CTI Self Help/Knowledgebase
Recent Articles
Honorlock for Students
These documents contain information about using Honorlock as a student. If your instructor is using Honorlock for a test, you will need to install the Honorlock Chrome extension. Overview of...
21 Aug, 2026
Managing your Content in Blackboard Ultra
Blackboard Course Readiness Checklist Ensure your Blackboard courses are ready for the Semester start with this checklist: Returning Faculty- Blackboard Course Readiness Checklist New Faculty-...
19 Aug, 2026
Blackboard Workshops
Click the link(s) below to sign-up for any of the listed workshops or you can Click here to view and sign up for a Workshop! Navigating the New Gradebook Grid View Tuesday, September 1, 2026...
17 Aug, 2026
Digital Accessibility
Accessibility Tools Overview To help faculty learn how to make their course materials more accessible to students, we have created a short video covering the accessibility tools available in...
17 Aug, 2026
Technology Support Center (IT Help Desk and Walk-In Support)
Technology Support Center (formerly the IT Help Desk) The Technology Support Center serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and...
31 Jul, 2026
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
31 Jul, 2026
Collaborate Ultra
Blackboard Collaborate Ultra is a web conferencing app similar to Microsoft Teams and Zoom. It is the recommended web conferencing app due to its integrations with Blackboard Learn, which make it...
31 Jul, 2026
Honorlock for Faculty (Ultra)
These documents contain Blackboard Ultra specific information regarding Honorlock. This step-by-step guide will show you how to add Honorlock to your course. Honorlock Faculty Guide View...
29 Jun, 2026
Class Management Software (LanSchool)
In August 2023, a new version of LanSchool was installed. This new version is called LanSchool Air and is access via a website, rather than locally. The class management software enables instructors...
29 Jun, 2026
CoursEval
This tool is used to provide online student opinion surveys in replace of traditional paper/Scantron surveys. CoursEval is designed to provide statistical data to support faculty performance review...
29 Jun, 2026
Kaltura Documentation for Ultra Courses
Embedding Kaltura Media in an Ultra Course: This guide will teach you how to embed media from Kaltura into your Ultra course. Adding the Media Gallery (LTI) to an Ultra Course: The Kaltura Media...
29 Jun, 2026
Course Removal Process
Process for Course Shell Retention on Blackboard Learn, Central’s Learning Management System (LMS) The CTI has collaborated with the Information Technology Committee to define the length of time...
29 Jun, 2026
Blackboard Course List Filtering
Having problems finding a course in Blackboard? It may be the filtering. Read our How-to Guide on Course List Filtering.
29 Jun, 2026
Student Ultra Guides
Student Guide- Navigating your course in Blackboard Ultra Student Guide- Submitting an Assignment in Blackboard Ultra
29 Jun, 2026
Kaltura Documentation
Kaltura Capture: Kaltura Capture desktop recorder is an easy-to-use tool for recording videos and capturing your screen. It's perfect for creating tutorials, demos, presentations, or capturing any...
11 Jun, 2026
Interfolio Review, Promotion & Tenure
Interfolio Review, Promotion & Tenure is a flexible, committee- friendly engine for conducting academic professional, reviews online - in a shared governance context. This software application...
16 Mar, 2026
Respondus Exam Creator
Respondus is a tool for creating and managing exams that can be published directly to Blackboard. Exams can be created offline using Word and then uploaded into Respondus. You can also create the...
12 Mar, 2026
Book Publishers- Ultra Courses
McGraw Hill Connect Three Steps Required for Preparing Your Connect/Blackboard Ultra Integration Duplicate your Connect section. Video Integrate Connect with Blackboard Ultra and deploy...
12 Mar, 2026
Enrollment and Course Merge Requests
Blackboard Learn Requests Enrollment Use the Enrollment Request form for additional enrollments into a Blackboard Learn course shell beyond the regular registered students or Banner assigned...
20 Jan, 2026
Computer Classrooms and Labs
Computerized classrooms and labs are in every academic building on campus. There are two main types of computerized classrooms: fully-computerized classrooms and Instructor Workstation classrooms....
5 Sep, 2025
Wireless Network (WiFi)
The wireless network allows access to the Internet, e-mail, and other web-based services from mobile devices without the constraint of a physical wire. There are wireless access areas in most...
27 Aug, 2025
FeedbackFruits
What is FeedbackFruits? FeedbackFruits is a robust assessment and feedback tool suite that can facilitate individual or group oriented student-to-student, student-to-content, and...
7 Jul, 2025
Proctoring and Identity Management
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20 May, 2025
Proctoring and Identity Management
Honorlock is a remote proctoring service that creates a fair testing environment for all students by protecting exams and academic integrity. Honorlock’s remote proctoring services works directly...
20 May, 2025
Qualtrics Online Survey Platform
The university has a site license for the Qualtrics online survey platform. Qualtrics is a robust survey and research tool, allowing you to create and distribute surveys and perform advanced...
7 May, 2025