Central CT State University IT and CTI Self Help/Knowledgebase
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Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
31 Jul, 2026
Qualtrics Online Survey Platform
The university has a site license for the Qualtrics online survey platform. Qualtrics is a robust survey and research tool, allowing you to create and distribute surveys and perform advanced...
7 May, 2025
Blackboard Workshops
Click the link(s) below to sign-up for any of the listed workshops or you can Click here to view and sign up for a Workshop! Introduction to Blackboard Ultra (Step 1) Wednesday July 1, 2026...
16 Jun, 2026
Technology Support Center (IT Help Desk and Walk-In Support)
Technology Support Center (formerly the IT Help Desk) The Technology Support Center serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and...
31 Jul, 2026
Class Management Software (LanSchool)
In August 2023, a new version of LanSchool was installed. This new version is called LanSchool Air and is access via a website, rather than locally. The class management software enables instructors...
29 Jun, 2026
Webex - Telephone System and Online Meetings
Getting Started On August 16th, 2024, Central transitioned to the Webex Calling phone system. The Webex application was automatically updated on all faculty and staff computers; it is installed...
7 Apr, 2025
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022
Enrollment and Course Merge Requests
Blackboard Learn Requests Enrollment Use the Enrollment Request form for additional enrollments into a Blackboard Learn course shell beyond the regular registered students or Banner assigned...
20 Jan, 2026
CoursEval
This tool is used to provide online student opinion surveys in replace of traditional paper/Scantron surveys. CoursEval is designed to provide statistical data to support faculty performance review...
29 Jun, 2026
Computer Classrooms and Labs
Computerized classrooms and labs are in every academic building on campus. There are two main types of computerized classrooms: fully-computerized classrooms and Instructor Workstation classrooms....
5 Sep, 2025
Respondus Exam Creator
Respondus is a tool for creating and managing exams that can be published directly to Blackboard. Exams can be created offline using Word and then uploaded into Respondus. You can also create the...
12 Mar, 2026
Interfolio Review, Promotion & Tenure
Interfolio Review, Promotion & Tenure is a flexible, committee- friendly engine for conducting academic professional, reviews online - in a shared governance context. This software application...
16 Mar, 2026
Managing your Content in Blackboard Ultra
Ultra Templates When you first open your course, it will be empty. It is suggested that first time Blackboard users import one of the CCSU created pre-made course templates. You can modify it as...
29 Jun, 2026
Zoom
The university purchases site licenses and provides support for three web conferencing platforms: Webex, Teams, & Blackboard Collaborate. Each of these is a full-featured tool used to host...
2 Aug, 2023
Kaltura Documentation
Kaltura Capture: Kaltura Capture desktop recorder is an easy-to-use tool for recording videos and capturing your screen. It's perfect for creating tutorials, demos, presentations, or capturing any...
11 Jun, 2026
Digital Accessibility
Accessibility Tools Overview To help faculty learn how to make their course materials more accessible to students, we have created a short video covering the accessibility tools available in...
29 Jun, 2026
Crestron AirMedia
AirMedia allows users to wirelessly present (mirror) laptop, tablet, or smartphone screens on the projector screens in the classroom. There are no wires to hook up and no complicated settings to...
21 Jul, 2023
Course Removal Process
Process for Course Shell Retention on Blackboard Learn, Central’s Learning Management System (LMS) The CTI has collaborated with the Information Technology Committee to define the length of time...
29 Jun, 2026
Web Site Requests
The University's main website and most departmental websites are managed by the University Marketing department. To request web site update, please visit:...
10 Jan, 2025
Camtasia
How to Request Camtasia Our CCSU license for Camtasia allows the software to be installed on Full-time Faculty CCSU-owned PC or Mac computers. It cannot be installed on personally owned computers...
10 Jan, 2025
What is Kaltura MediaSpace
MediaSpace is a cloud based web service developed by Kaltura which facilitates the conversion and distribution of various audio, video and image media formats. Faculty, staff, and students may upload...
10 Jan, 2025
Proctoring and Identity Management
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20 May, 2025
Electronic Test Scoring and Student Opinion Survey Scanning (Scantron)
The machine is located in the CTI (Center for Teaching and Innovation), Elihu Burritt Library Room 306. It is available during CTI regular business hours (see below) on a first-come, first-served...
19 Dec, 2022
FeedbackFruits
What is FeedbackFruits? FeedbackFruits is a robust assessment and feedback tool suite that can facilitate individual or group oriented student-to-student, student-to-content, and...
7 Jul, 2025
Collaborate Ultra
Blackboard Collaborate Ultra is a web conferencing app similar to Microsoft Teams and Zoom. It is the recommended web conferencing app due to its integrations with Blackboard Learn, which make it...
31 Jul, 2026