Central CT State University IT and CTI Self Help/Knowledgebase
Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
01 Dec, 2022 Comments: 0
Email - Students
All students are automatically given a CCSU email/Office 365 account. Your CCSU email address is selected when activating a BlueNet Account using the Accounts Management System. It is your official...
01 Dec, 2022 Comments: 0
Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
01 Dec, 2022 Comments: 0
Microsoft Software (Microsoft Office 365 and Windows)
We have a Microsoft Campus Agreement for a variety of Microsoft products including Office (Word, Excel, PowerPoint, Outlook, Publisher, Access), Project, Visio, Visual Studio.Net, and the Windows...
08 Mar, 2023 Comments: 0
BlueNet Account and Office 365/CCSU Email Accounts and Passwords
Your BlueNet Account is a unique username and password which is used to access computing services both on and off campus. This is the only account you need to access most of our computer resources....
09 Mar, 2023 Comments: 0
IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
29 Nov, 2022 Comments: 0
Software for Personally Owned Computers (Adobe, Microsoft, SPSS)
Depending on your role at CCSU, faculty, staff, and students have access to various software applications for free or for a nominal price. This includes Adobe Creative Suite (Acrobat, Photoshop,...
29 Nov, 2022 Comments: 0
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
08 Dec, 2022 Comments: 0
Microsoft OneDrive
OneDrive is online file storage that is included in your Office 365 account. The features of OneDrive include: Each user gets 1 TB (terabyte) of data storage Documents and data can be stored...
01 Dec, 2022 Comments: 0
Eduroam Wireless
eduroam (educational roaming) is a secure, worldwide roaming wireless access service developed for, and used by, the international research and education community. This reciprocal global...
21 Nov, 2022 Comments: 0
Jabber - Using office phone from off-campus
Jabber is a software application that allows you to use your on-campus office phone number to make and receive phone calls from off-campus. This is useful when you need to make work calls from...
28 Nov, 2022 Comments: 0
Computer Classrooms and Labs
Computerized classrooms and labs are in every academic building on campus. There are two main types of computerized classrooms: fully-computerized classrooms and Instructor Workstation classrooms....
30 Nov, 2022 Comments: 0
Basics and more
Strategies to Prevent Online Cheating Video: How do I find my course on Blackboard? Documentation: How to Find My Course on Blackboard Make a course available or private Access and Upload...
22 May, 2023 Comments: 0
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022 Comments: 0
Computers and Peripherals - For Faculty and Staff
All full-time employees will be provided with one standard laptop computer (Windows or Mac), along with a docking station with one external conference monitor, keyboard, and mouse. This set up allows...
08 Mar, 2023 Comments: 0
Secure Enclave (Secure Apps)
The Secure Enclave is a secure Citrix environment used to access systems and applications that contain DCL3 data. The Secure Enclave provides a high security environment to access systems and...
22 Nov, 2022 Comments: 0
Adobe Creative Cloud
We have a site license for the Adobe Creative Cloud suite of applications. The Agreement includes home use licensing for faculty and staff only; students may purchase a license or use alternate apps...
29 Nov, 2022 Comments: 0
Blackboard Learn Requests (Enrollment and Merge)
Blackboard Learn Requests Enrollment Use the Enrollment Request form for additional enrollments into a Blackboard Learn course shell beyond the regular registered students or Banner assigned...
10 Nov, 2022 Comments: 0
Residence Hall Network (ResNet)
Every room in the residence halls is equipped with high-speed wireless and a network port for wired Internet access. Cable TV and streaming services such as HBO Max and Showtime Anytime are also...
21 Nov, 2022 Comments: 0
Digital Fax Service (XM Faxing)
XM Faxing is a digital fax service that allows you to send and receive fax documents electronically. All fax numbers on campus are set up for this service. If your department is one that handles...
20 Nov, 2022 Comments: 0
Microsoft Multi-Factor Authentication (MFA or Two Factor/2-Step Authentication)
Multi-Factor Authenication (MFA), also known as 2-Step or Two Factor Authentication, is a Microsoft feature which allows you to better protect your account by requiring an additional step (after your...
21 Nov, 2022 Comments: 0
About Blackboard Learn
Blackboard Learn (Bb Learn) is a course management system that provides an integrated set of tools for developing interactive web-based course materials. The system can be used to teach classes...
17 Nov, 2022 Comments: 0
Banner Admin Pages and Related ERP Systems
Banner is the administrative software application used by the University to maintain student records, financial aid, finance, alumni, and human resources data. Each system shares a common database,...
01 Dec, 2022 Comments: 0
Campus Telephone and Voice mail Services
Campus telephone and voice mail services are provided to all full-time faculty and administrative staff upon request. Various types of telephone sets are provided based on the functional requirements...
04 Jan, 2023 Comments: 0
Blackboard Grading
Attendance Tool Clear an Attempt Course Reports Create & Deploy a Rubric Edit a Rubric Grade Assignment using BB Annotate Grade Center Column Organization Grade Center Weighted...
23 May, 2023 Comments: 0