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News
Checklist for new employees
29 Dec, 2023
Here is a great resource for preparing for a new employee. Please note: it can take up to two weeks depending on the time of year to get a computer set up so please start this process as early as...
Contact the CCSU IT Help Desk for all IT Support Issues and Questions - Phone: (860)832-1720 or techsupport@ccsu.edu .
10 Jul, 2023
https://itrequests.ccsu.edu - here you can request many things, ranging from requesting a new computer (for employees), a student loaner laptop, or merging courses in Blackboard Learn (faculty).
Featured Articles
Webex - Telephone System and Online Meetings
Getting Started On August 16th, 2024, Central transitioned to the Webex Calling phone system. The Webex application was automatically updated on all faculty and staff computers; it is installed...
7 Apr, 2025
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022
IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
21 Jul, 2023
Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
26 Jul, 2023
Spam, Phishing, and Malware Emails
Spam is unsolicited email that is typically sent out to a large number of recipients. It is also called Junk Mail. Phishing is an email that is looking for personal/confidential information and...
10 Jan, 2025
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
16 Aug, 2023
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
25 Jul, 2025
Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
25 Jul, 2025
Recent Articles
Wireless Network (WiFi)
The wireless network allows access to the Internet, e-mail, and other web-based services from mobile devices without the constraint of a physical wire. There are wireless access areas in most...
27 Aug, 2025
Blackboard Workshops
Click the link below to sign-up for any of the listed workshops. Click here to sign up for a Workshop! Introduction to Blackboard Ultra for Faculty Thursday, August 28, 2025 12:00 PM-1:00 PM...
27 Aug, 2025
Blackboard Ultra Transition
Blackboard Ultra Transition Program, Spring 2025 - Spring 2026 The transition plan provides faculty with an opportunity to explore the modernized Ultra Course View, featuring an intuitive...
27 Aug, 2025
Blackboard Course List Filtering
Having problems finding a course in Blackboard? It may be the filtering. Read our How-to Guide on Course List Filtering.
19 Aug, 2025
Managing your Content in Blackboard Ultra
Ultra Templates When you first open your course, it will be empty. It is suggested that first time Blackboard users import one of the CCSU created pre-made course templates. You can modify it as...
19 Aug, 2025
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