Central CT State University IT and CTI Self Help/Knowledgebase
News
Important Reminder! Contact the CCSU IT Help Desk for all IT Support Issues and Questions
10 Jul, 2023
For all IT related questions and issues, call the IT Help Desk at 860-832-1720 or email techsupport@ccsu.edu.
IT and CTI Requests
29 Nov, 2022
IT and CTI Request Forms

Featured Articles
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022 Comments: 0
IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
21 Jul, 2023 Comments: 0

Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
26 Jul, 2023 Comments: 0
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
26 Sep, 2023 Comments: 0
Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
22 Aug, 2023 Comments: 0
Microsoft Software (Microsoft Office 365 and Windows)
We have a Microsoft Campus Agreement for a variety of Microsoft products including Office (Word, Excel, PowerPoint, Outlook, Publisher, Access), Project, Visio, Visual Studio.Net, and the Windows...
22 Aug, 2023 Comments: 0
Residence Hall Network (ResNet) - Wireless and Wired Access
Every room in our residence halls is equipped with high-speed wireless Internet access. We have 2 wireless networks: ccsu-bluenet is the wireless network for your computer, Chromebook, and mobile...
28 Aug, 2023 Comments: 0
Central BlueNet Account and Microsoft 365/CCSU Email Accounts and Passwords
Your Central BlueNet account is used to access computing services both on and off campus. It consists of your: BlueNet username - a unique username (usually your first initial, last initial and 4...
20 Nov, 2023 Comments: 0


Recent Articles
Taskstream
The School of Education and Professional Studies at CCSU has chosen to partner with Taskstream for assessment, accreditation, and continuous improvement. Taskstream advances effective assessment to...
29 Nov, 2023 Comments: 0
FeedbackFruits
What is FeedbackFruits? FeedbackFruits is a robust assessment and feedback tool suite that can facilitate individual or group oriented student-to-student, student-to-content, and...
29 Nov, 2023 Comments: 0
Book Publishers
This section provides a list of the existing book publisher links within Blackboard. Our method for pairing your McGraw Hill Connect & Cengage course to your Blackboard shell has been recently...
29 Nov, 2023 Comments: 0
Central BlueNet Account and Microsoft 365/CCSU Email Accounts and Passwords
Your Central BlueNet account is used to access computing services both on and off campus. It consists of your: BlueNet username - a unique username (usually your first initial, last initial and 4...
20 Nov, 2023 Comments: 0
Computers and Peripherals - For Faculty and Staff
All full-time employees will be provided with one standard laptop computer (Windows or Mac), along with a docking station with one external conference monitor, keyboard, and mouse. This set up allows...
17 Oct, 2023 Comments: 0
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
26 Sep, 2023 Comments: 0