Central CT State University IT and CTI Self Help/Knowledgebase
News
Important Reminder! Contact the CCSU IT Help Desk for all IT Support Issues and Questions
10 Jul, 2023
For all IT related questions and issues, call the IT Help Desk at 860-832-1720 or email techsupport@ccsu.edu.
IT and CTI Requests
29 Nov, 2022
IT and CTI Request Forms

Featured Articles
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022 Comments: 0
IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
21 Jul, 2023 Comments: 0

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Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
26 Jul, 2023 Comments: 0
Microsoft Software (Microsoft Office 365 and Windows)
We have a Microsoft Campus Agreement for a variety of Microsoft products including Office (Word, Excel, PowerPoint, Outlook, Publisher, Access), Project, Visio, Visual Studio.Net, and the Windows...
22 Aug, 2023 Comments: 0
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
26 Sep, 2023 Comments: 0
Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
22 Aug, 2023 Comments: 0
Central BlueNet Account and Microsoft 365/CCSU Email Accounts and Passwords
Your Central BlueNet account is used to access computing services both on and off campus. It consists of your: BlueNet username - a unique username (usually your first initial, last initial and 4...
26 Sep, 2023 Comments: 0
Residence Hall Network (ResNet) - Wireless and Wired Access
Every room in our residence halls is equipped with high-speed wireless Internet access. We have 2 wireless networks: ccsu-bluenet is the wireless network for your computer, Chromebook, and mobile...
28 Aug, 2023 Comments: 0


Recent Articles
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
26 Sep, 2023 Comments: 0
Central BlueNet Account and Microsoft 365/CCSU Email Accounts and Passwords
Your Central BlueNet account is used to access computing services both on and off campus. It consists of your: BlueNet username - a unique username (usually your first initial, last initial and 4...
26 Sep, 2023 Comments: 0
Assessments
This section contains documentation about assignments, tests, surveys, and pools. Assignments Assignments allow students to submit work to be graded by the instructor. Create an Assignment...
12 Sep, 2023 Comments: 0
Apogee Cable TV Streaming Service
The Apogee Cable TV streaming service allows resident students to stream shows, sports, movies, and more. It may be used on devices such as your computer, phone, tablet, or streaming device. How to...
28 Aug, 2023 Comments: 0
Residence Hall Network (ResNet) - Wireless and Wired Access
Every room in our residence halls is equipped with high-speed wireless Internet access. We have 2 wireless networks: ccsu-bluenet is the wireless network for your computer, Chromebook, and mobile...
28 Aug, 2023 Comments: 0
Computer Classrooms and Labs
Computerized classrooms and labs are in every academic building on campus. There are two main types of computerized classrooms: fully-computerized classrooms and Instructor Workstation classrooms....
25 Aug, 2023 Comments: 0