Central CT State University IT and CTI Self Help/Knowledgebase
News
Contact the Technology Support Center for all IT Support Issues and Questions - Phone: (860)832-1720 or techsupport@ccsu.edu .
10 Jul, 2023
https://itrequests.ccsu.edu - here you can request many things, ranging from requesting a new computer (for employees), a student loaner laptop, or merging courses in Blackboard Learn (faculty).

Recent Articles
Honorlock for Faculty (Ultra)
These documents contain Blackboard Ultra specific information regarding Honorlock. This step-by-step guide will show you how to add Honorlock to your course. Honorlock Faculty Guide View...
29 Jun, 2026
Class Management Software (LanSchool)
In August 2023, a new version of LanSchool was installed. This new version is called LanSchool Air and is access via a website, rather than locally. The class management software enables instructors...
29 Jun, 2026
CoursEval
This tool is used to provide online student opinion surveys in replace of traditional paper/Scantron surveys. CoursEval is designed to provide statistical data to support faculty performance review...
29 Jun, 2026
Kaltura Documentation for Ultra Courses
Embedding Kaltura Media in an Ultra Course: This guide will teach you how to embed media from Kaltura into your Ultra course. Adding the Media Gallery (LTI) to an Ultra Course: The Kaltura Media...
29 Jun, 2026
Digital Accessibility
Accessibility Tools Overview To help faculty learn how to make their course materials more accessible to students, we have created a short video covering the accessibility tools available in...
29 Jun, 2026


Featured Articles
Webex - Telephone System and Online Meetings
Getting Started On August 16th, 2024, Central transitioned to the Webex Calling phone system. The Webex application was automatically updated on all faculty and staff computers; it is installed...
7 Apr, 2025
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022
Technology Support Center (IT Help Desk and Walk-In Support)
Technology Support Center (formerly the IT Help Desk) The Technology Support Center serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and...
3 Feb, 2026

Most Viewed
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
25 Jul, 2025
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
16 Aug, 2023
Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
25 Jul, 2025
CentralPipeline
CentralPipeline is a web portal page that provides easy access to key online systems and other information and news. How to Access: From www.ccsu.edu click on CentralPipeline (upper right corner)...
17 Nov, 2022
Residence Hall Network (ResNet) - Wireless and Wired Access
Every room in our residence halls is equipped with high-speed wireless Internet access. We have 2 wireless networks: ccsu-bluenet is the wireless network for your computer, Chromebook, and mobile...
28 Aug, 2023