Central CT State University IT and CTI Self Help/Knowledgebase
News
Checklist for new employees
29 Dec, 2023
Here is a great resource for preparing for a new employee. Please note: it can take up to two weeks depending on the time of year to get a computer set up so please start this process as early as...

Recent Articles
Respondus Exam Creator
Respondus is a tool for creating and managing exams that can be published directly to Blackboard. Exams can be created offline using Word and then uploaded into Respondus. You can also create the...
12 Mar, 2026
Course Removal Process
Process for Course Shell Retention on Blackboard Learn, Central’s Learning Management System (LMS) The CTI has collaborated with the Information Technology Committee to define the length of time...
12 Mar, 2026
Honorlock for Faculty (Ultra)
These documents contain Blackboard Ultra specific information regarding Honorlock. This step-by-step guide will show you how to add Honorlock to your course. Honorlock Faculty Guide View...
12 Mar, 2026
Book Publishers- Ultra Courses
McGraw Hill Connect Three Steps Required for Preparing Your Connect/Blackboard Ultra Integration Duplicate your Connect section. Video Integrate Connect with Blackboard Ultra and deploy...
12 Mar, 2026
Blackboard Workshops
Click the link(s) below to sign-up for any of the listed workshops or you can Click here to view and sign up for a Workshop! Introduction to Blackboard Ultra (Step 1) Monday March 16, 2026...
12 Mar, 2026


Featured Articles
Webex - Telephone System and Online Meetings
Getting Started On August 16th, 2024, Central transitioned to the Webex Calling phone system. The Webex application was automatically updated on all faculty and staff computers; it is installed...
7 Apr, 2025
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022
Technology Support Center (IT Help Desk and Walk-In Support)
Technology Support Center (formerly the IT Help Desk) The Technology Support Center serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and...
3 Feb, 2026

Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
2 Sep, 2025
Spam, Phishing, and Malware Emails
Spam is unsolicited email that is typically sent out to a large number of recipients. It is also called Junk Mail. Phishing is an email that is looking for personal/confidential information and...
10 Jan, 2025
Central BlueNet Account and Microsoft 365/CCSU Email Accounts and Passwords
Your Central BlueNet account is used to access computing services both on and off campus. It consists of your: BlueNet username - a unique username (usually your first initial, last initial and 4...
9 Aug, 2024
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
16 Aug, 2023
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
25 Jul, 2025