Central CT State University IT and CTI Self Help/Knowledgebase
News
Contact the Technology Support Center for all IT Support Issues and Questions - Phone: (860)832-1720 or techsupport@ccsu.edu .
10 Jul, 2023
https://itrequests.ccsu.edu - here you can request many things, ranging from requesting a new computer (for employees), a student loaner laptop, or merging courses in Blackboard Learn (faculty).

Recent Articles
Technology Support Center (IT Help Desk and Walk-In Support)
Technology Support Center (formerly the IT Help Desk) The Technology Support Center serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and...
31 Jul, 2026
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
31 Jul, 2026
Collaborate Ultra
Blackboard Collaborate Ultra is a web conferencing app similar to Microsoft Teams and Zoom. It is the recommended web conferencing app due to its integrations with Blackboard Learn, which make it...
31 Jul, 2026
Honorlock for Faculty (Ultra)
These documents contain Blackboard Ultra specific information regarding Honorlock. This step-by-step guide will show you how to add Honorlock to your course. Honorlock Faculty Guide View...
29 Jun, 2026
Class Management Software (LanSchool)
In August 2023, a new version of LanSchool was installed. This new version is called LanSchool Air and is access via a website, rather than locally. The class management software enables instructors...
29 Jun, 2026


Featured Articles
Webex - Telephone System and Online Meetings
Getting Started On August 16th, 2024, Central transitioned to the Webex Calling phone system. The Webex application was automatically updated on all faculty and staff computers; it is installed...
7 Apr, 2025
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022
Technology Support Center (IT Help Desk and Walk-In Support)
Technology Support Center (formerly the IT Help Desk) The Technology Support Center serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and...
31 Jul, 2026

Most Viewed
Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
31 Jul, 2026
Qualtrics Online Survey Platform
The university has a site license for the Qualtrics online survey platform. Qualtrics is a robust survey and research tool, allowing you to create and distribute surveys and perform advanced...
7 May, 2025
Blackboard Workshops
Click the link(s) below to sign-up for any of the listed workshops or you can Click here to view and sign up for a Workshop! Introduction to Blackboard Ultra (Step 1) Wednesday July 1, 2026...
16 Jun, 2026
Technology Support Center (IT Help Desk and Walk-In Support)
Technology Support Center (formerly the IT Help Desk) The Technology Support Center serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and...
31 Jul, 2026
Class Management Software (LanSchool)
In August 2023, a new version of LanSchool was installed. This new version is called LanSchool Air and is access via a website, rather than locally. The class management software enables instructors...
29 Jun, 2026