News
Checklist for new employees
29 Dec, 2023
Here is a great resource for preparing for a new employee. Please note: it can take up to two weeks depending on the time of year to get a computer set up so please start this process as early as...
Contact the CCSU IT Help Desk for all IT Support Issues and Questions - Phone: (860)832-1720 or techsupport@ccsu.edu .
10 Jul, 2023
https://itrequests.ccsu.edu - here you can request many things, ranging from requesting a new computer (for employees), a student loaner laptop, or merging courses in Blackboard Learn (faculty).
Featured Articles
Webex - Telephone System and Online Meetings
Getting Started On August 16th, 2024, Central transitioned to the Webex Calling phone system. The Webex application was automatically updated on all faculty and staff computers; it is installed...
7 Apr, 2025
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Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022
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IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
21 Jul, 2023
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Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
26 Jul, 2023
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Spam, Phishing, and Malware Emails
Spam is unsolicited email that is typically sent out to a large number of recipients. It is also called Junk Mail. Phishing is an email that is looking for personal/confidential information and...
10 Jan, 2025
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Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
10 Jan, 2025
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Microsoft Teams
Microsoft Teams is a unified communication and collaboration platform that combines persistent workplace chat, video meetings, file storage, and application integration. Teams gives departments the...
16 Aug, 2023
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Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
22 Aug, 2023
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Recent Articles
FeedbackFruits
What is FeedbackFruits? FeedbackFruits is a robust assessment and feedback tool suite that can facilitate individual or group oriented student-to-student, student-to-content, and...
7 Jul, 2025
Honorlock for Faculty (Ultra)
These documents contain Blackboard Ultra specific information regarding Honorlock. Honorlock Faculty Guide This step by step guide will show you how to add Honorlock to your course. View...
7 Jul, 2025
CoursEval
This tool is used to provide online student opinion surveys in replace of traditional paper/Scantron surveys. CoursEval is designed to provide statistical data to support faculty performance review...
7 Jul, 2025
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CTI Workshops
We are excited to introduce a new way to sign up for Blackboard workshops through Microsoft Bookings! This method will also be used for various other workshops including Kaltura, Honorlock, and more....
3 Jul, 2025
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Digital Accessibility
Accessibility Tools Overview To help faculty learn how to make their course materials more accessible to students, we have created a short video covering the accessibility tools available in...
2 Jul, 2025
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