Central CT State University IT and CTI Self Help/Knowledgebase
Checklist for new employees
29 Dec, 2023
Here is a great resource for preparing for a new employee. Please note: it can take up to two weeks depending on the time of year to get a computer set up so please start this process as early as...
Contact the CCSU IT Help Desk for all IT Support Issues and Questions - Phone: (860)832-1720 or techsupport@ccsu.edu .
10 Jul, 2023
https://itrequests.ccsu.edu - here you can request many things, ranging from requesting a new computer (for employees), a student loaner laptop, or merging courses in Blackboard Learn (faculty).

Featured Articles
Center for Teaching and Innovation (CTI)
Formerly known as IDTRC, the CTI's goal is to provide instructional design services, technology assistance, and training to faculty and staff. CTI offers workshops and one-on-one assistance with...
17 Nov, 2022 Comments: 0
IT Help Desk and Walk-In Support
IT Help Desk The Help Desk serves as the single point of contact for (phone and email) assistance with all supported software, hardware, and other IT services. They act as the liaison between all...
21 Jul, 2023 Comments: 0

Most Viewed
Remote Application Server (Citrix)
The remote application server (Citrix) allows you to access Windows-based applications from any computer (PC or Mac) with an Internet connection. You can access software programs stored on the...
26 Jul, 2023 Comments: 0
Email - Students
All students are automatically given a Central Microsoft 365 account. Your Central email address is assigned to you during your application process. It is your official University email address. The...
26 Sep, 2023 Comments: 0
Email - Faculty & Staff
All faculty and staff with a BlueNet Account are automatically given a CCSU email/Office 365 account with a storage quota of 50 gigabyte (GB). Your CCSU email address is selected when activating a...
22 Aug, 2023 Comments: 0
Microsoft Software (Microsoft Office 365 and Windows)
We have a Microsoft Campus Agreement for a variety of Microsoft products including Office (Word, Excel, PowerPoint, Outlook, Publisher, Access), Project, Visio, Visual Studio.Net, and the Windows...
22 Aug, 2023 Comments: 0
Residence Hall Network (ResNet) - Wireless and Wired Access
Every room in our residence halls is equipped with high-speed wireless Internet access. We have 2 wireless networks: ccsu-bluenet is the wireless network for your computer, Chromebook, and mobile...
28 Aug, 2023 Comments: 0

Recent Articles
Data Privilege
In today's world data protection is more important than ever to safeguard the university's faculty, staff, and students. DataPrivilege is a web-based application that gives data owners the ability to...
30 Apr, 2024 Comments: 0
Evisions Argos Reports
Used by all administrative offices, academic secretaries, Deans, and Department Chairs to access Evisions Argos reports. How to Access: Access requires specific approval and a BlueNet username...
27 Mar, 2024 Comments: 0
This tool is used to provide online student opinion surveys in replace of traditional paper/Scantron surveys. CoursEval is designed to provide statistical data to support faculty performance review...
21 Mar, 2024 Comments: 0
Managing Your Content
These documents can help with moving and copying content in your courses. Content can be moved or copied within a course or from one course to another. Managing Content Within a Course: Copy...
12 Mar, 2024 Comments: 0
Kaltura Documentation
Kaltura Capture: Kaltura Capture desktop recorder is an easy-to-use tool for recording videos and capturing your screen. It's perfect for creating tutorials, demos, presentations, or capturing any...
6 Mar, 2024 Comments: 0